Our laser engraving machines are capable of working with a wide range of materials, including wood, acrylic, leather, glass, rubber, and certain metals. However, the specific capabilities depend on the model and laser type. Always refer to the user manual for material compatibility.


Regular maintenance includes cleaning the lens and mirrors, checking the alignment, ensuring proper ventilation, and lubricating moving parts as needed. Always power off the machine before performing maintenance and follow the guidelines in the user manual.


First, check the power supply and ensure all connections are secure. Inspect the lens and mirrors for dirt or damage. If the issue persists, consult the troubleshooting section of the user manual or contact our technical support team for assistance.


Our laser engraving machines range from $1,000 to $10,000, depending on the model, laser power, and additional features. Please visit our website or contact our sales team for detailed pricing information.


Delivery typically takes 5-10 business days within the continental United States. International shipping may take longer, depending on the destination. You will receive a tracking number once your order is shipped.


Our standard warranty covers manufacturing defects and includes parts and labor for one year from the date of purchase. Extended warranty options are available for purchase. Please review the warranty terms on our website for more details.


Technical specifications vary by model. Common features include laser power ranging from 40W to 150W, engraving areas from 12×12 inches to 24×36 inches, and compatibility with various software programs. Visit the product page on our website for detailed specifications.


Yes, certain models allow for upgrades, such as increasing laser power or adding rotary attachments for cylindrical objects. Contact our support team to discuss upgrade options for your specific machine.


Our machines are compatible with popular design software such as CorelDRAW, Adobe Illustrator, and AutoCAD. They also come with proprietary software for basic engraving tasks. Check the product specifications for a full list of compatible software.


Yes, we provide comprehensive user manuals, video tutorials, and live training sessions for new users. Additionally, our customer support team is available to assist with any questions or issues you may encounter.